Answers From Your Approved Content
Give visitors answers grounded in the website pages and knowledge base materials you choose.
AI Chat That Helps Visitors
Find Answers Faster
Three easy steps
How NovoChats works
- 1Connect your website contentChoose the pages and information the assistant can use.
- 2Customize and test the chat widgetChoose how the widget looks and behaves, then preview its answers before publishing.
- 3Launch your chat widgetAdd a small code snippet to your website so visitors can start asking questions.
Why use NovoChats?
- ✓Answer questions from your approved content
- ✓Match the chat widget to your brand
- ✓Escalate to a human with SMS and email alerts
- ✓Keep answers current with scheduled updates
- ✓Learn what visitors are asking
- ✓Preview and test before launch
- ✓Add the chat widget with a small code snippet
Explore more
More NovoChats features
Customize the visitor experience, keep answers current, understand visitor needs, and provide human follow-up when necessary.
Branded Chat Widget
Customize colors, fonts, launcher text, layout, placement, and spacing to fit your website.
Multilingual Visitor Support
Let visitors ask questions and receive answers in their preferred language, depending on your content and configuration.
Keep Answers Current
Refresh selected pages manually or on a schedule, with review or automatic publishing options.
Visitor Question Insights
See what visitors are asking, identify content gaps, and improve your website information.
Human Escalation and Notifications
Let visitors request personal help and notify an operator by SMS, email, or both.
Launcher
Planning board example
Give visitors one branded experience from launcher to conversation.
A coordinated launcher and chat window help the assistant feel like a natural part of the website.
Try a chat widget style
Choose a color palette for the live chat widget.
Selected: Default
Common questions
Learn how NovoChats turns approved content into a multilingual website assistant.
What does NovoChats do?
NovoChats adds a branded chat widget to your website so visitors can ask questions and receive answers based on the website content and knowledge base materials you approve.
How does NovoChats answer questions?
NovoChats uses approved content connected to your website and knowledge base rather than answering as a generic chatbot with no site context.
Can NovoChats match my branding?
Yes. You can customize colors, fonts, launcher text, layout, placement, spacing, and other visual settings.
Can NovoChats support multiple languages?
Yes. Visitors may ask questions and receive answers in different languages, depending on the connected content and configuration.
Can I update the chatbot after launch?
Yes. You can refresh selected source pages manually or schedule updates to help keep answers current.
Can visitors request help from a person?
Yes. Visitors can request an escalation to a human by providing their name, mobile number, and message. The operator can be notified by SMS, email, or both. NovoChats supports human follow-up rather than replacing it in every situation.
What needs to be installed on my website?
A small HTML code snippet loads the NovoChats chat widget with the correct knowledge base and display settings.
How do I get started?
Submit your website for a free trial, book a demo, or contact us. The NovoChats team can guide you through setup, customization, testing, and launch.
Knowledge Base Note
NovoChats responses depend on the content provided, the connected knowledge base, and the current widget configuration.
Contact NovoChats
Ready to add an AI assistant to your website? Tell us about your site and what you want visitors to accomplish.